XYN Technology delivered "Credit Feicheng" to Feicheng Municipal People's Government, building a government platform for social credit information disclosure and inquiry scenarios with a focus on credit inquiry, information disclosure, data aggregation, and policy interpretation. Project entry: feicheng.gov.cn. The project does not aim to pile up features; instead, it first clarifies verifiable business objects, state transitions, and permission boundaries, then delivers a system that can go live and be operated.
Project Background and Challenges
Feicheng Municipal People's Government faced a core challenge in advancing social credit information disclosure and inquiry: cross-department coordination was difficult, process traceability was insufficient, and public service and supervision paths were too long. Continuing with spreadsheets, instant messaging, and offline documents could not support scaled processing or retain reviewable process data. Building "Credit Feicheng" creates a unified business entry point: materials/tasks are versioned, progress is queryable, and accountability is traceable.
Implementation Goals
For front-line staff: shorten the path from credit inquiry to information disclosure, reducing repeated explanations and back-and-forth resubmissions; for management: view progress on data aggregation and policy interpretation by organization, time, and status, using system data directly in meetings and supervision. External service modules also consider mobile accessibility and message notifications to reduce missed tasks and timeouts.
Solution Capabilities and Business Path
The system is delivered as a government platform. The information architecture is designed around the real processing objects of "Credit Feicheng": first connect the main path of credit inquiry and information disclosure, then extend to data aggregation, policy interpretation, and analytics. Field validation, role permissions, and operation audit trails are incorporated at the design stage to avoid adding compliance capabilities after go-live; interfaces are reserved when integration with existing systems is needed, reducing secondary rework costs.
| Dimension | Goal / Characteristic | Description |
|---|---|---|
| Credit inquiry | Public | Credit information publicly searchable and verifiable |
| Service users | Enterprises & citizens | Target users with unified entry |
| Data aggregation | Multi-source | Multi-source data aggregation supporting disclosure and decisions |
Key Processing Workflow
After entering the system, users complete registration/product selection, material or task submission, review or fulfillment processing, and result feedback with archive lookup according to business rules. Key nodes support configurable to-dos and reminders; the admin side aggregates by time, status, and organization to support evaluation and review. Go-live delivery includes requirements confirmation, prototypes, deployment, training, and issue response; master data is maintained by the client operations team, while XYN Technology handles defect fixes and minor requirement iterations.
Implementation Results
After go-live, Feicheng Municipal People's Government achieved online collaboration and process visibility in social credit information disclosure and inquiry-related business. Public inquiry and service paths became clearer, reducing inquiries and offline trips. Along main paths such as credit inquiry and information disclosure, front-line feedback became clearer and management could review by status. Reports, message notifications, or open APIs can be extended as business changes, protecting prior investment.
Project access: http://feicheng.gov.cn/credit.